Live project
Worked with cross-functional teams to redesign the online account opening process, improving usability and reducing completion time by 60%, which drove higher conversion rates.
Live project
A resource library for our members to learn how to use online and mobile banking features.
Live project
Revamped a bi-monthly newsletter for 400K+ members, leading to a measurable boost in click-through rates and overall engagement.
Live project
Redesigned the information architecture and layout of the site’s mega menu to improve usability and content discoverability.
Visual Design
Wireframing
Prototyping
Interaction Design
User Research
Usability Testing
UX/UI Designer - Civic Federal Credit Union
Visual Designer - Civic Federal Credit Union
Graphic Designer - Global Bankers Insurance Group
Digital Designer - 3 Birds Marketing
Figma
Adobe Creative Suite
Drupal 10
Salesforce Marketing Cloud
Webflow
HTML/CSS
BFA in Graphic Design - The Art Institutes
Google UX Design Certificate - Coursera
Data-Driven Design - DesignLab